Everything on the Air BnB website works except for the “Add Payout Method” which means you cannot get your money.
I have just received a reservation and have tried to add Payout Method but have failed. I tried using Firefox, Chrome and Safari.
The support have not replied to me yet; it is extremely frustrating and makes me wonder whether this is done on purpose.
This is the email I sent but no answer so far:-
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Dear sirs,
Please forward this to the technical team. There is a problem with the submission form, please fix immediately.
I have tried on Chrome Version 43.0.2357.124 (64-bit) – MAC OSX – 10.8.3
I have tried on Firefox Version 19.0.2 – Mac Os X – 10.8.3
My IP Address is :Â 203.198.148.50 (Fixed IP address and not accessing through Proxy Server)
and to no avail.
To replicate:-
(1) Go to https://www.airbnb.com/users/payout_preferences/34043215
(2) Click on “Add Payout Method”
(3) Form with (i) Address, (ii) Address 2/Zone, (iii) City, (iv) State/Province, (v) Postal Code (vi) Country Appears – The information I’m filling are (i) xxxxxx (ii) xx yyyy Road, (iii) Mid-Levels, (v) na (vi) Hong Kong
(4) After clicking “Next” – the background changes but it stays on this page and goes nowhere
Please remedy this immediately as I need to get paid.
Thanks,
XXX.